LUCY SUCHMAN PLANS AND SITUATED ACTIONS PDF

Lucy A. This lively and original book offers a provocative critique of the dominant assumptions regarding human action and communication which underlie recent research in machine intelligence. Lucy Suchman argues that the planning model of interaction favoured by the majority of AI researchers does not take sufficient account of the situatedness of most human social behaviour. The problems that can arise as a result are pertinently, and often amusingly, illustrated by the careful analysis of a recorded interaction between novice users and an intelligent machine, whose design has failed to accommodate essential resources of successful human communication. Plans and Situated Actions presents a compelling case for the re-examination of current models underlying interface design.

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Lucy A. This lively and original book offers a provocative critique of the dominant assumptions regarding human action and communication which underlie recent research in machine intelligence.

Lucy Suchman argues that the planning model of interaction favoured by the majority of AI researchers does not take sufficient account of the situatedness of most human social behaviour. The problems that can arise as a result are pertinently, and often amusingly, illustrated by the careful analysis of a recorded interaction between novice users and an intelligent machine, whose design has failed to accommodate essential resources of successful human communication.

Plans and Situated Actions presents a compelling case for the re-examination of current models underlying interface design. Lucy Suchman's proposals for a fresh characterisation of human-computer interaction which also incorporates recent insights from the social sciences provides a challenge that everyone interested in machine intelligence will seriously need to consider.

Interactive artifacts. Situated actions. Communicative resources. Case and methods. Humanmachine communication. Author index. Subject index.

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Plans and Situated Actions, by Lucy Suchman

Amazon link. Suchman examines this seemingly common-sensical idea and pointed out several of the flawed assumptions associated with it. In particular, she notes that we never fully specify a plan, because to do so would involve an excruciating level of detail. In fact, the only time we even think about this level of interaction is when we are trying to explain it to somebody who is unfamiliar with the situation, whether a stranger or a child. These details are evoked for us by the environment. Suchman contrasts this sense of embedded detail with how people were trying to program robots at the time.

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